Frequently Asked Questions

Find quick answers to common questions about InfiniteMix.

General

What is InfiniteMix?

InfiniteMix is an AI-powered music mixing platform that automatically creates professional-quality mixes from your audio files. It analyzes your tracks, detects BPM and key, and creates seamless transitions with crossfades.

Do I need any technical knowledge to use InfiniteMix?

No! InfiniteMix is designed for everyone. Simply upload your tracks, and our AI handles all the technical aspects of mixing. Advanced users can customize settings if they want more control.

How many tracks can I mix?

There's no limit! Mix 2 tracks or 100 tracks - create short mashups or hour-long DJ sets.

Can I use InfiniteMix commercially?

Yes, your AppSumo license includes commercial rights. You own the mixes you create and can use them for any purpose, including commercial projects.

Features

What audio formats are supported?

InfiniteMix supports MP3, WAV, FLAC, AAC, OGG, M4A, and most common audio formats. For best results, we recommend high-quality formats like WAV or FLAC.

Can I create videos from my mixes?

Yes! InfiniteMix can generate videos with animated visualizers, album art, and effects. Export in MP4 or WebM format, perfect for YouTube, Instagram, or TikTok.

How long does it take to process a mix?

Processing time depends on the number and length of tracks. Typically, it takes 30-60 seconds per track. A 10-track mix usually processes in 5-10 minutes.

Can I adjust the transitions between tracks?

Absolutely! You can customize crossfade duration (0-20 seconds), transition style, and more. Our AI suggests optimal settings, but you have full control.

Technical

Do I need to install any software?

No installation required! InfiniteMix runs entirely in your web browser. All processing happens in the cloud, so it works on any device.

What's the maximum file size I can upload?

Each audio file can be up to 100MB. For larger files, we recommend compressing them first or using a lower quality format.

Does InfiniteMix work on mobile devices?

Yes! InfiniteMix works on mobile browsers. We also have native iOS and Android apps available for download.

Can I download my mixes?

Yes! Download your mixes in MP3 or WAV format (audio) or MP4/WebM (video). Files are stored in your account for 30 days.

Account & Billing

How do I activate my AppSumo license?

After purchasing from AppSumo, you'll receive a license code. Create an account on InfiniteMix, go to Settings → License, and enter your code.

Is this really a lifetime deal?

Yes! Pay once and use InfiniteMix forever. No monthly fees, no hidden costs. You'll also receive all future updates included.

What's your refund policy?

We offer a 60-day money-back guarantee through AppSumo. If you're not satisfied, request a refund within 60 days of purchase.

Can I upgrade my license?

Your AppSumo license includes all features with unlimited usage. There's nothing to upgrade!

Troubleshooting

My upload is stuck or failing. What should I do?

Try refreshing the page and uploading again. If the issue persists, check your internet connection and make sure the file is under 100MB and in a supported format. Contact support if problems continue.

The quality of my exported mix is poor. How can I fix this?

Use high-quality source files (WAV or FLAC recommended). When exporting, choose WAV format for maximum quality. Enable volume normalization to avoid distortion.

My video export failed. What went wrong?

Video exports require more processing power. Try with fewer tracks first, or choose a lower resolution (720p instead of 1080p). Contact support if issues persist.

Can I cancel processing once it's started?

Yes, you can cancel processing at any time by clicking the Cancel button. You can then make adjustments and start again.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.